Frequently asked questions

Create from an idea turns written words into AI-assisted artwork. Describe what you have in mind, choose a style and review the generated options before selecting a design.

Transform turns a child’s drawing, photograph, pet picture or other image you have permission to use into an artistic starting point for new artwork. It is not an untouched scan, and generated details can vary.

Unlike a basic upload-and-print service, StorieVerse helps you direct a creative transformation first: choose a starting point and style, review the artwork, then preview it on clothing before ordering.

Yes. Use Transform with a pet photograph you have permission to use, choose a visual direction and review the generated artwork before selecting a product.

Yes. Choose an anime-style direction from the anime-style T-shirt journey or the full style catalogue. This does not provide licensed franchise merchandise; use only content you have the necessary rights or permission to use.

Design with words is for exact editable wording. You control the words, font, colour and layout rather than asking a generative artwork tool to reproduce precise text.

Yes. The creation paths keep style, genre, colour, size and product choices available. Review the final artwork and product preview before checkout.

Not always. AI results can vary and may contain unexpected details or imperfections. Review your chosen design and product preview carefully before ordering.

The personalised clothing range is intentionally focused: a StorieVerse T-shirt for £24.99 or Hoodie for £39.99, in Black or White, sizes S–3XL, with your artwork printed on the front.

Previews are representative. Screen colour, print colour, scale, positioning, garment shape and finish may vary reasonably in the physical product.

Each garment is printed to order by a specialist print-on-demand fulfilment partner. Production takes place before dispatch.

We currently deliver within the UK. Your item is made to order, usually within 2–5 working days. UK delivery normally takes a further 3–7 working days, so please allow approximately 5–12 working days in total. You’ll see the latest estimate before payment. Timings are estimates rather than guarantees and may be affected by stock, busy periods or carrier delays. UK delivery is free during launch. See our Shipping Policy.

We do not offer change-of-mind returns for garments made to your specifications. Your rights for faulty, damaged, incorrect or misdescribed goods remain. Contact us with your order reference and photos, and do not send anything back unless we ask you to. See Returns and Refunds.

A watermarked download is available through the design experience. A purchased clean, non-watermarked download becomes available after successful payment and confirmation and can be accessed from My Designs.

Only if you have the necessary rights or permission. Do not submit or order content that infringes copyright, trade marks, privacy, publicity or other rights.

Checkout is processed by Stripe. StorieVerse receives payment status and reference information but does not receive or store your full card number.

Visit Contact StorieVerse support or email support@storieverse.com with your order or download reference, account or checkout email and a short description. We usually reply within 2 working days.